Keyur Patel

Sr. Software Engineer

• Architect and implement a Transactional Generative AI solution for HR systems, increasing employee self-service capabilities and reducing HR ticket resolution time by 50%.
• Direct a team of onshore & offshore engineers in creating integration apps that connect multiple HR systems, achieving reduction in data retrieval times while improving system uptime.
• Utilized large language models (LLMs) to revolutionize HR processes, resulting in improvement in information retrieval accuracy and reduction in manual HR interventions.
• Manage project timelines and deliverables, ensuring on-time delivery and increase in team productivity through agile methodologies.
• Collaborate with HR, IT, and other departments to gather requirements and provide solutions, leading to increase in stakeholder satisfaction and reduction in project rework.
• Plan and execute the integration of additional HR systems, expanding from 10 to 15 systems within 12 months and enhancing employee experience for 50K+ users.
• Delegated component ownership across multiple engineers and guided the low-level design for microservice components via design reviews and code reviews.
• Drove consensus around team prioritization and team road-mapping in collaboration with team manager, product manager, and team members.
• Troubleshot multiple service outages, held RCA (Root Cause Analysis) to identify design gaps in the system, and addressed the gaps with the team as follow-ups.
• Analyze technologies, technical processes, and/or document findings, identify areas for improvement; and create detailed specifications for implementation.
• Mentored multiple engineers, onboarded multiple engineers, and hosted jr. engineers.

Senior Consultant

• Leading Blockchain Development Efforts within Sogeti Dallas.
• Creating and transforming business and functional requirements into the software application.
• Integration and unit testing of the system to ensure validation and verification of the requirements.
• Actively participating in company activities of learning new technologies & discussing future developments in the world of consulting.
• Devops Enthusiastic

Senior Developer Consultant

• Working on Automating Log Monitoring solution using PowerBi & Asp.Net Logging Libraries to monitor user activity and error logs from various Web & Mobile Apps.
• As a Project Lead, working with APA’s IT leadership on automating their manual member requests. Currently the members/Pilots requests are manually handled, this is time consuming and also it is very tedious to provide the evidence when audit happens
• Providing application architecture to enhance notification system via this hybrid app feature in order to notify pilots about delay in flights, gate changes, crew member updates.
• As a Full-stack developer on new Attendance Tracking App, I was responsible for developing front end and wireframes related to it. Idea behind the project is to create the web app which is displayed on iPad at the front entrance, people visiting the building checks in through the app and can check out using same app.
• Proposed a Hybrid Architecture to client on which development work is going on. I am part of developing this platform internally without using external/third-party tools based on my proposed Architecture.
• Developed a part of ongoing accounting project which includes uploading an excel file and transforming into web based editable environment, where user can generate report, update/add/delete values.

Software Consultant

• UI Developer for Perfaware’s Real-Time Analytics Visibility and Enterprise Monitoring (RAVE) platform - a Custom Monitoring solution for Retailers and Brands to get visibility through omni-channel order pipeline (Sterling OMS).
• Research modern front-end templating frameworks to choose the appropriate libraries and frameworks for the RAVE
• Designed and developed an Order shipment simulator micro service as a POC for clients.
• Designed and developed store pickup mobile application mobile application POC for clients.
• Designed and developed Helpdesk Chat bot using IBM Watson as part of POC for clients.
• Assist in hiring. Train & mentor junior software engineers and front-end developers in J2EE and Front end platforms.

Technical Consultant/Developer

• Participate in on going enhancements for their Buy Online Ship from Store solution including UI customization, Creating and Modifying Pipelines, Implementing User Exits, Extending Transactions, Configuring Action Handlers and writing Custom Services, Dynamic Conditions, Adding Listeners in Pipeline etc.
• Built a custom dashboard that provides return order visibility, improving customer satisfaction with the return process.
• Developer of tool to facilitate the transition from the legacy inventory management system by comparing over 1 million SKUs weekly providing the business team with an accurate picture of sellable items.
• Audited 3 years of cached orders remediating thousands of inconsistencies allowing CSRs to recall details without intervention.
• Lead the design of the Inventory Availability solution working with the IBM Engineering team for the first pilot of the Cassandra based lookup to support eCommerce needs.

Software Developer Intern

Joined the System Architect group for the summer internship; responsibilities included:

• Modified existing framework of tests for international projects.
• Writing new unit tests and correcting existing Unit tests using C#, .NET and Microsoft MS Unit.
• Participate in regular code reviews to provide and incorporate feedback.
• Configuration management duties such as code merging and branching. Sub-versioning using Tortoise SVN.

UX Designer (Freelancer)

Design UX for Cellphone repair website. Maintain existing Content Management Systems like Drupal, Jhoomla and add new features to make UI more user friendly. Making decisions on future improvements to web application.